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| 24-7 assistance to help you live life uninterrupted. Exclusively for American Express® Cardmembers from Nations Trust Bank. |
As an American Express Cardmember, you deserve to live your life without a care in the world. This is why WALLET GUARD has been tailor-made to protect you against the fraudulent use of your American Express Credit Card after theft, loss or both here and overseas. It also helps you recover other lost or stolen valuables such as your passport, driving license, keys and NIC as well as any cash loss incurred at a NTB ATM locally or ATM’s globally. The WALLET GUARD cover is valid for fraudulent transactions that take place 48 hours prior to informing American Express of the wallet loss.
Nations Trust Bank is happy to have partnered Allianz Insurance Lanka Ltd. to offer all American Express Cardmembers with WALLET GUARD, the safest and most comprehensive insurance cover for credit cards, now available for a very nominal annual fee. |
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| How to enjoy WALLET GUARD Protection |
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WALLETGUARD Personal Credit Card Premium |
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| Card Type |
LKR |
SriLankan Airlines Platinum American Express®
Credit Card |
1,500.00 |
| American Express® Gold Credit Card |
1,200.00 |
| American Express® Credit Card |
1,000.00 |
| Blue American Express® Credit Card |
700.00 |
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WALLETGUARD Corporate Credit Card Premium |
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| Card Type |
LKR |
| American Express® Corporate Credit Card |
1,500.00 |
| American Express® Corporate Gold Credit Card |
1,100.00 |
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- First, opt for a WALLET GUARD cover with an annual premium fee.
- Then, your card will be debited for the annual premium.
- Thereafter, you can enjoy an insurance cover against loss or theft of your wallet and American Express® Credit Card.
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| How to handle loss, theft or fraud |
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| Step 1 |
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Inform Nations Trust Bank of the loss, theft or fraud by calling
011 4 414141 |
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| Step 2 |
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The call centre agent will immediately block your card (temporarily) and upon your request, make arrangements for a new Credit Card to be delivered to you within three working days (locally). |
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| Step 3 |
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The call centre agent will then advice you on the necessary process to make the claim. |
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| WALLETGUARD PROTECTION |
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| WALLETGUARD PERSONAL CARDS |
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ANNUAL LIMIT PER CARD ACCOUNT |
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SriLankan Airlines Platinum American Express® (LKR) |
American Express® Gold Credit Card(LKR) |
American Express® Credit Card (LKR) |
Blue American Express® Credit Card (LKR) |
| Credit card fraud resulting from loss of credit card following loss of Credit Card |
Up to LKR 550,000 or claim, whichever is less |
Up to LKR 350,000 or claim, whichever is less |
Up to LKR 200,000 or claim, whichever is less |
Up to LKR 75,000 or claim, whichever is less |
| Loss of keys and loss of Credit Card |
5,000 |
5,000 |
5,000 |
5,000 |
| Loss of passport/NIC/driving license and loss of Credit Card |
10,000 |
10,000 |
10,000 |
10,000 |
| Loss of SIM card and loss of Credit Card |
1,000 |
1,000 |
1,000 |
1,000 |
| ATM cash loss |
20,000 |
20,000 |
10,000 |
5,000 |
| Accidental medical cover due to hold up following withdrawal of cash from ATM |
30,000 |
25,000 |
20,000 |
15,000 |
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| WALLETGUARD CORPORATE CARDS |
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ANNUAL LIMIT PER CARD ACCOUNT |
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American Express® Corporate Gold Credit Card |
American Express® Corporate Credit Card (LKR) |
| Credit card fraud resulting from loss of credit card following loss of Credit Card |
Up to LKR 550,000 or claim, whichever is less |
Up to LKR 250,000 or claim, whichever is less |
| Loss of keys and loss of Credit Card |
5,000 |
5,000 |
| Loss of passport/NIC/driving license and loss of Credit Card |
10,000 |
10,000 |
| Loss of SIM card and loss of Credit Card |
1,000 |
1,000 |
| ATM cash loss |
20,000 |
20,000 |
| Accidental medical cover due to hold up following withdrawal of cash from ATM |
30,000 |
25,000 |
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Download Application Form |
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